FAQs

Can you repair my wooden windows?

Absolutely! We specialise in the renovation of existing Sash, Casement and Venetian windows. We also repair and renovate French doors and windows. We are carpenters by trade, so as long as you have timber windows we will be able to help. On the odd occasion a window may be a little far gone, but not to worry this is something we can help with too. We also supply and install new hard and softwood sashes.

My Windows are draughty and rattle in the wind. What can I do to prevent this?

Our first suggestion would be to have our brush pile draught proofing system installed into the window. We will overhaul the window and fit a brush pile draught excluder which will not only considerably reduce the draught but will also provide a “cushion” between the sashes and their box frame. This will result in a “better fit” which in turn will stop the unwelcome sound of rattling windows and noise from outside. Another pleasant benefit will be cleaner window furnishings especially if you live near a busy road!

Will I need scaffolding?

Generally speaking, no. Sash windows are removed internally and all works can be completed from inside the property, however, on the odd occasion in an unusual set up we may discuss scaffolding as an option before any works are agreed.

Will you change the appearance of my sash windows?

All the work we carry out on your sash windows will only serve to improve functionality, efficiency and appearance. Our draught proofing system is installed into hidden channels we router into the top and bottom rails, meeting rails, staff bead and parting bead. This method leaves the window not only fully draught proofed but doesn’t affect the appearance of your windows with unsightly stuck on seals. Our retrofitting double glazed sash service uses your existing sashes too. We will rebate the sash to allow space for a made to measure Pilkington Low-E toughened double glazed unit to be installed leaving the window as close to like-for-like as possible.

Do you outsource your staff?


We are a small family company and never subcontract our work. We are very proud of the high standards we set.

How long does it take from start to finish?

Typically installation is going to take anywhere from one day to two weeks. One day being a few overhaul and draught proofs, while two weeks being a full large house of double glazing upgrades. We aim to be as efficient as possible to minimise any disruption to your home. The lead time varies due to demand, please feel free to contact us for up to date scales.

Is there anything I need to do before you arrive to complete the work?



We generally ask if customers could please clear the area around the windows we’re working on including blinds and curtains if possible. If there is anything heavy or awkward my colleagues are happy to help but can not take liability unfortunately.

I live in a listed building and/or conservation area. Can you help?

We very much enjoy working on listed and conservation buildings. We enjoy retaining exactly the original qualities of your beautiful windows, sensitively and carefully restoring. If your property is listed or you live in a conservation area, we almost always find planning officers favour our approach of conserving original sashes and our methods. We can supply cross-section images of the units we install and additional information which has helped with many successful applications.